A statement from Royal Liverpool healthcare workers on healthcare charges

“As a doctor I find it appalling that my employer could encourage me to provide substandard care for a patient because of their nationality. Recently I saw ‘cost recovery staff’ document in a very sick young female’s notes that staff should “refrain from providing non-urgent treatment because she is chargeable for her care and has not yet paid a deposit”. Patients will suffer. Either through direct clinical neglect, or (more likely) through delayed presentation to health services due to fear of financial ruin or being reported to authorities.”